Policies
Please be aware when you make a booking at The Beautie Boutique you are agreeing to all the policies below.
A Reminder text message and email will be sent out 48 hours prior to your booking. We appreciate if you can give us as much notice as possible to be able to offer rescheduled appointments to those on the waiting list.
Thank you
TBB x
Cancellation
We understand that unforeseen events happen and you may need to cancel an appointment.
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Cancellation/Changes to your appointment:
You may change or cancel your booking up to 48 hours before your appointment by SMS, or logging into our booking system from our website.
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Any cancellations or changes to your appointment within 48-24 hours of your appointment will result in a $50 charge. If you provide less than 24 hours notice or failure to show up to your appointment, this will result in 100% of the service price being charged.
Appointments that start late due to client tardiness will finish at their scheduled time, resulting in a shorter service & no discounts will be given.
If you are more than 15 minutes late for the start of your appointment you will be marked as a no-show and 100% of the service fee will be charged to your card.
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Our software will automatically charge the cancellation fee if you cancel, change or no-show outside of the notification period.
Arriving Late
If you are running late to an appointment we ask that you call is to let us know, otherwise we will assume you will not be showing up and will release the appointment.
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If you are less than 15 minutes late we will try our best to accommodate you in the time allotted. You will still be charged the full price.
If you are more than 15 minutes late we will try our best to accommodate your but we reserve the right to reshedule your appointment if we are unable to.
Please keep in mind we will always do our best to accommodate your session
No Show
We reserve the right to charge a no show fee of 100% of the service to those who do not show up to the appointment,
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After 2 no shows you will not be able to book an appointment unless it is paid in full at the time of booking. Absolutely no refunds.
Booking Fee
Some treatments are charged a $50 booking fee to secure your appointment which is redeemable on service.
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We kindly ask all clients to complete their consultation form prior to your appointment (sent out to your email address) and adhere to all precare instructions to get the best results